Privacy Policy

Effective Date: June 4, 2026

1. Introduction

SO Fun City (“we,” “us,” or “our”) is committed to protecting the privacy of our clients, website visitors, and anyone who interacts with our services. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By using our website and services, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: This includes information that can identify you, such as your name, billing/physical address, email address, phone number, and organization or school name.

  • Event Coordination Information: We collect specific operational details required to deliver our entertainment services, such as requested performance dates, event times, target age groups, and venue logistics.

  • Website Usage Information: We may collect information about how you interact with our website, such as your IP address, browser type, pages visited, and other usage data.

  • Information You Provide Directly: This includes information you provide when you contact us, fill out booking inquiry forms, or communicate with our team members in any other way.

3. How We Use Your Information

We use your information for the following purposes:

  • To Provide Services: To fulfill event bookings, confirm game show details, coordinate event scheduling, and deliver our entertainment programs.

  • To Communicate: To respond to your inquiries, provide event updates, and send important logistical information regarding your scheduled bookings.

  • To Improve Our Services: To analyze website usage and enhance our client outreach experience.

  • To Comply with Legal Obligations: To meet standard business, state, and federal compliance laws.

  • For Internal Administrative Purposes: To manage our business operations and internal CRM tracking.

4. SMS and Text Messaging Communications

If you provide your explicit consent, SO Fun City may send you text messages (SMS) to coordinate and confirm your upcoming event details.

  • Opt-In / Consent: Explicit verbal consent is obtained during phone calls or virtual meetings before any text messages are initiated. Once consent is given, your preference is securely logged in our internal CRM system.

  • Carrier Disclosures: Message and data rates may apply. Message frequency varies based on your event coordination needs.

  • Opt-Out / Choice: You can cancel text communications at any time. Simply reply STOP to any text message we send you to opt out. After you send STOP, we will send you one final text to confirm you have been unsubscribed, and we will no longer text you unless you re-initiate consent.

  • Support: If you need assistance, you can reply HELP to any text message to receive more information on how to reach our support team.

5. Disclosure and Sharing of Your Information

We value your trust and are committed to keeping your information confidential.

  • No Sharing of SMS Data: SO Fun City does not sell, rent, trade, or share your personal information—including mobile opt-in data, consent records, and phone numbers—with third parties for marketing or promotional purposes.

  • With Your Consent: We may share your information with third parties only when you give us explicit permission.

  • To Service Providers: We may share limited operational information with internal team members, event coordinators, or technical service providers who assist us directly in delivering your game show event.

  • For Legal Compliance: We may disclose your information when required by law or to protect our rights.

6. Data Security

While we implement commercially reasonable security measures designed to protect information from unauthorized access, use, or disclosure, we acknowledge that no method of transmission over the internet, or method of electronic storage, is entirely secure. Accordingly, we cannot warrant or guarantee the absolute security of any information.

  • Access Controls: We limit access to your client and booking information strictly to authorized personnel who need the data to coordinate your events.

7. Your Rights

You have the following rights regarding your information:

  • Access: You can request access to the personal information we hold about you.

  • Correction: You can request that we correct any inaccurate contact or booking information.

  • Deletion: You can request that we delete your personal information, subject to legal and billing record limitations.

8. Children’s Privacy

While our entertainment services are designed to be enjoyed by audiences of all ages, including children at schools and camps, we do not knowingly collect personal information directly from children. We only collect event coordination and contact data from adult representatives, school administrators, camp directors, or parents.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on our website with the updated effective date.

10. Contact Us

If you have any questions about this Privacy Policy or need to update your communication preferences, please contact us at:

SO Fun City

Email: besocial@sofuncity.com

Phone: 917-765-6060